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Mugs Lovers Online Store. Unique custom Mugs with exclusive designs. (Orders only to US)

Privacy Policy

Effective Date: June 2026
Last Updated: June 2026
1. Introduction
Welcome to our website. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information obtained from visitors and customers who use our website and purchase products from our online store.
By accessing or using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
This website sells custom-printed mugs that are produced by SPOKE Custom Products and fulfilled through Printify's print-on-demand network. Orders are shipped exclusively within the United States.
2. Information We Collect
We may collect the following categories of information:
A. Personal Information You Provide
When you place an order, contact us, subscribe to communications, or otherwise interact with our website, we may collect:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Payment-related information

  • Order details and purchase history

  • Customer service communications

B. Automatically Collected Information
When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Website usage data

  • Referral URLs

  • Pages viewed

  • Date and time of visits

  • Cookie and tracking technology data

3. How We Use Your Information
We may use your information to:

  • Process and fulfill orders

  • Coordinate production and shipping through SPOKE Custom Products and Printify

  • Provide customer support

  • Communicate regarding orders and account activity

  • Prevent fraud and unauthorized transactions

  • Improve website performance and user experience

  • Conduct analytics and business operations

  • Comply with legal obligations

  • Enforce our Terms and Policies

We will only use personal information when we have a legitimate business purpose or legal basis to do so.
4. Sharing of Information
We do not sell personal information to third parties.
We may share information with trusted service providers as necessary to operate our business, including:
Order Fulfillment Providers

  • SPOKE Custom Products

  • Printify and its fulfillment partners

Payment Processors
Secure third-party payment providers process payment transactions on our behalf. We do not store complete payment card information on our servers.
Technology Providers
We may use third-party providers for:

  • Website hosting

  • Analytics

  • Security monitoring

  • Email communications

  • Customer support services

Legal Compliance
We may disclose information when required to:

  • Comply with applicable law

  • Respond to legal requests

  • Protect our rights and property

  • Investigate fraud or security concerns

5. Cookies and Tracking Technologies
Our website may use:

  • Essential cookies

  • Functional cookies

  • Analytics cookies

  • Performance cookies

These technologies help us:

  • Operate the website

  • Remember user preferences

  • Analyze website traffic

  • Improve services

Users may manage cookie preferences through their browser settings.
Please note that disabling cookies may affect website functionality.
6. Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Customer Order Data
Order information may be retained for up to 7 years to:

  • Maintain business records

  • Meet tax obligations

  • Resolve disputes

  • Enforce agreements

Customer Service Records
Customer communications may be retained for up to 3 years after resolution.
Analytics Data
Website analytics information may be retained for up to 26 months unless otherwise required for legitimate business purposes.
When information is no longer necessary, it will be securely deleted, anonymized, or destroyed.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from:

  • Unauthorized access

  • Disclosure

  • Alteration

  • Loss

  • Misuse

However, no internet transmission or electronic storage system can be guaranteed to be 100% secure.
Users transmit information at their own risk.
8. Children's Privacy
This website is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 years of age.
If we become aware that personal information has been collected from a child under 13, we will take reasonable steps to delete such information promptly.
9. State Privacy Rights
Residents of certain U.S. states may have privacy rights under applicable state laws, including but not limited to:

  • California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA)

  • Virginia Consumer Data Protection Act (VCDPA)

  • Colorado Privacy Act (CPA)

  • Connecticut Data Privacy Act (CTDPA)

  • Utah Consumer Privacy Act (UCPA)

  • Other applicable state privacy laws

Depending on your state of residence, you may have the right to:

  • Know what personal information we collect

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of personal information

  • Obtain a copy of personal information

  • Opt out of certain data processing activities

To exercise applicable rights, please contact us using the information provided below.
We may verify your identity before responding to requests.
10. Do Not Track Signals
Some web browsers offer a "Do Not Track" feature.
Because there is currently no universally accepted standard for responding to such signals, our website may not respond to Do Not Track requests.
11. International Visitors
Our services are intended primarily for customers located within the United States.
If you access the website from outside the United States, you acknowledge that information may be transferred to and processed in the United States.
12. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, policies, or content of third-party websites. Users should review the privacy policies of those websites separately.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect:

  • Changes in legal requirements

  • Changes in business operations

  • Changes in technology or services

Updated versions will be posted on this page with a revised "Last Updated" date.
Continued use of the website after updates constitutes acceptance of the revised Privacy Policy.

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